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Privacy policy

This ‘Privacy Policy’ was updated in 2013 and comprise the policies relating to the personal information you provide to us during your use of the internet website.  Nutrikey is owned and operated by the Hygain Group.

HYGAIN refers to HyGain Group Pty Limited (ABN 28 006 198 821), 10 Hickson Rd, Officer, 3809 VIC, Australia


At HYGAIN we care about your privacy and in so doing we have created this privacy statement to demonstrate our firm commitment to protecting the personally identifiable information that you entrust us with.
By accessing, using, submitting information or viewing the material on or available through this site, you consent to such collection, processing, storage and use of your personal information by HYGAIN and indicate that you understand and intend these privacy policies to be the legal equivalent of a signed, written contract and you intend to be bound by them.
HYGAIN reserves the right to at any time change the privacy policies of use of this site and the notices contained herein.
If you do not agree with these terms and conditions you are not granted permission by HYGAIN to access or otherwise use this site.

What we collect

HYGAIN may collect the following information when visitors use our site, some of which may be voluntary sent by you. The information collected may vary depending on the nature of your visit. The personal information collected such as names, addresses, email addresses, interest and activity information, demographic information (age, date of birth, gender etc.) and other preference information is voluntarily submitted by you the visitor.
Other information may include but is not limited to domain name, site registrations, what pages accessed, date and time of visits, number of pages accessed, traffic patterns etc.

What we do with the collected information

We collect the voluntarily submitted personal information in order to improve the online experience. Visitors submit personal information online to obtain product or general information or submit a comment, register for a loyalty program, enter an online contest, subscribe to a company newsletter, apply for employment or to place an order.
HYGAIN will use your personal information to fulfill your requests and serve you better. We do not share your personal details with any outside third parties. Your personal details may be updated at any time and you may “opt out“ of receiving any commercial information from HYGAIN at any time by clicking the “unsubscribe” button on the commercial information.
No attempt is made to identify users or their browsing activities, except where required by law, where the HYGAIN has an obligation under statute to collect and produce it.
The information will not be made available to third parties, other than to contractors who may be carrying out necessary work on behalf of HYGAIN.


HYGAIN takes all reasonable measures to protect personal information from loss, unauthorised access, destruction, misuse, modification of unauthorised disclosure. However, the confidentiality of any communication by email cannot be guaranteed.
HYGAIN is not responsible for the security of information transmitted by internet, and the user assumes sole and complete risk for using this site.

Non-Confidential Information and Submissions

Subject to any applicable terms and conditions set forth in our Privacy Policy, any communication or other material that you send to us through the Internet or posted on a HYGAIN website by electronic mail or otherwise, such as but not limited to any questions, comments, suggestions, stories, photographs, graphics, ideas is are and will be deemed to be non-confidential and HYGAIN shall have no obligation of any kind with respect to such information.
By uploading or sending HYGAIN any such communication or other material you assign all interests in it to HYGAIN and HYGAIN will either own the material you send to us or you will be deemed to have granted HYGAIN an exclusive and perpetual licence to use it.
HYGAIN shall be free to use any ideas, concepts, know-how or techniques contained in such communication or other material for any purpose whatsoever, including but not limited to, developing, manufacturing and marketing products.
Under no circumstances are you entitled to any payment should HYGAIN choose to use your submission for any purpose.


WHISTLEBLOWER POLICY                                                                                                                                  


HYGAIN group of Companies strives to operate with a culture of ethical and appropriate corporate behaviour in all our business activities. This includes ensuring that the Company acts with integrity, honestly and in accordance with good governance principles.


This purpose is supported by:

  •  ensuring that the Company has sound procedures to allow all workers and their families to identify and report genuine concerns about illegal conduct or any improper state of affairs pertaining to the Company, without fear of reprisals; and
  • ensuring all employees and officers of the Company are aware of the protections available under this policy and Whistleblower

In this policy:

Discloser(s) refers to the persons eligible to make a disclosure protected by Whistleblower Laws. These persons are identified in section 5 below.

Protected Matters refers to the types of matters outlined at section 4 below, which are protected by Whistleblower Laws and the terms of this policy.

Whistleblower Laws refers to the protections contained in the Corporations Act 2001 and important changes made to this Act by the Treasury Laws Amendment (Enhancing Whistleblower Protections) Act 2019.

Whistleblowing Officers are:

Kevin Bareira


Ph: 0424 233 323

E :


Tara Hall
HR Officer

Ph: 03 5943 2255




This policy commenced on 3 October 2019. It replaces all other policies dealing with whistleblowers and Whistleblower Laws.

The protections and requirements contained in this policy apply to all Disclosers, as defined in section 5 below.

The policy is not intended to create any contractually binding obligation on the Company and does not form part of any contract of employment or other contract for engagements with the Company.



A disclosure is protected by Whistleblower Laws if:

  1. the disclosure relates to Protected Matters;
  2. the information is disclosed by a Discloser identified in section 5 below; and
  3. the disclosure is made to one of the persons identified in section 6 below or section 7 below (provided the pre-requisites in section 7 have been satisfied).

All of the above 3 conditions must be satisfied for a disclosure to be protected by Whistleblower Laws.



The types of disclosures which are protected are those where the Discloser has reasonable grounds to suspect that the information disclosed concerns misconduct, or an improper state of affairs or circumstances, in relation to the Company or its related bodies corporate.

These types of Protected Matters would include concerns that the Company, its related bodies corporate or employees or officers of the Company or its related bodies corporate, have engaged in conduct that:

  1. constitutes a contravention of the Corporations Act 2001, the ASIC Act, the Competition and Consumer Act 2010, the Superannuation Industry (Supervision) Act 1993, the Banking Act 1959 or any insurance or life insurance statutes;
  2. financial fraud, corruption or irregular activities or use of Company funds or property;
  3. illegal activities including conduct that constitutes an offence against a law of the Commonwealth which is punishable by imprisonment for 12 months or more; and/or
  4. represents a danger to the public or the financial

The disclosure of information related to a personal work-related grievance is not generally protected by Whistleblower Laws. A personal work-related grievance relates to information where:

  1. the information concerns a grievance in relation to the Discloser’s employment or former employment

which has implications for the Discloser personally; and

  1. the information does not have significant implications for the Company that do not relate to the Discloser; and
  2. the information does not concern conduct or alleged conduct referred to in the three examples cited at sections (a) to (c) earlier

Examples of personal work-related grievances include interpersonal conflicts between the Discloser and other employees, decisions regarding engaging, transferring or promoting a Discloser and decisions to discipline a Discloser or suspend or terminate the engagement of a Discloser.



Each of the following persons may make a protected disclosure:

  • the Company employees and officers as well as their relatives and dependants;
  • former Company employees and officers;
  • suppliers of goods or services to the Company;
  • employees of suppliers of goods or services to the Company;
  • the Company related bodies corporate (and their directors/secretaries); and
  • any organisation (and its employees) that has a relationship or association with the Company as a customer, supplier, adviser, agent or otherwise;


There is no requirement for a Discloser to identify themselves to be protected by Whistleblower Laws. That is, protected disclosures may be made anonymously.



In order to be protected by Whistleblower Laws, the disclosure of a Protected Matter must be made to:

  • A person authorised by the Company to receive disclosures;
  • ASIC or APRA;
  • a legal practitioner for the purposes of obtaining legal advice or representation in relation to Whistleblower Laws;
  • an officer or senior manager of the Company or its related bodies corporate;
  • an auditor or member of an audit team conducting an audit on the Company or its related bodies corporate;
  • an actuary of the Company; and/or
  • the Whistleblowing

A “senior manager” is a person who:

  • makes, or participates in making, decisions that affect the whole, or a substantial part, of the business of the Company; or
  • has the capacity to significantly affect the Company financial



A disclosure of a Protected Matter to a journalist or member of State or Federal Parliament will be protected by Whistleblower Laws only if it qualifies for the public interest requirements or emergency requirements outlined below.


Public interest disclosures

A disclosure of Protected Matters to a member of State or Federal Parliament or journalist will be protected by Whistleblower Laws if all of the following requirements are satisfied:

  1. the Discloser has previously made a disclosure of the information pursuant to this policy;
  2. at least 90 days have passed since the previous disclosure was made;
  3. the Discloser does not have reasonable grounds to believe that action is being or has been taken to address the previous disclosure;
  4. the Discloser has reasonable grounds to believe that making a further disclosure of the information to a member of Parliament or journalist would be in the public interest;
  5. the Discloser has given the Company written notification that identifies the previous disclosure and states that the Discloser intends to make a public interest disclosure; and
  6. the extent of information disclosed is no greater than is necessary to inform the journalist or member of Parliament of the relevant misconduct or improper state of

Emergency disclosures

A disclosure of Protected Matters to a journalist or member of State or Federal Parliament will be protected by Whistleblower Laws if all of the following requirements are satisfied:

  1. the Discloser has previously made a disclosure of the information pursuant to this policy;
  2. the Discloser has reasonable grounds to believe that the information concerns a substantial and imminent danger to the health or safety of one or more persons or to the natural environment;
  3. the Discloser has given the Company written notification that identifies the previous disclosure and states that the Discloser intends to make an emergency disclosure; and
  4. the extent of information disclosed is no greater than is necessary to inform the journalist or member of Parliament of the substantial and imminent



Where a disclosure is protected by Whistleblower Laws, the Laws prohibit persons from disclosing the identity of a Discloser or disclosing information that is likely to lead to the identification of the Discloser.

Persons may only disclose the identity of a Discloser with the Discloser’s consent or to ASIC, APRA, the AFP or a

legal practitioner for the purposes of obtaining legal advice about the Whistleblower Laws.

Persons may also disclose the existence of the Protected Matters (without disclosing the identity of the Discloser) to the extent necessary for the matters to be investigated, provided all reasonable steps are taken to reduce the risk that the Discloser’s identity can be discovered. These disclosures may include disclosures to:

  • the Managing Director, the Chief Executive Officer or the Chief Financial
  • delegates to HR or other managers to make inquires or to conduct investigations or order external investigations as is deemed appropriate; and
  • disclosures to respondents to complaints to ensures that the person/s against whom allegations are made are given the opportunity to respond to any

Any breach of these confidentiality protections attract significant fines for both individuals and companies.



There is an expectation that anyone reporting a wrongdoing has reasonable grounds to suspect the information they are disclosing is true, but there will be no penalty if the information turns out to be incorrect. This does not apply to disclosures that are found to be vexatious and known by the Discloser to be untrue. Those reporting are expected to provide the information upon which their suspicion is based but are not required to have all the details or have conducted their own inquiries.

If a Discloser makes a disclosure protected by Whistleblower Laws, the Discloser cannot be subject to any civil or criminal liability for making the disclosure and cannot be subject to any contractual breach or other civil claim on the basis of the disclosure.

No contract of employment or contract for services can be terminated on the basis that a protected disclosure constitutes a breach of contract.



Whistleblower Laws prohibit any person or company from:

  1. engaging in any conduct that causes detriment to any person because that person (or another person) made a disclosure about a Protected Matter pursuant to Whistleblower Laws; or
  2. carrying out any threats to cause detriment to any person (whether express or implied threats) because that person (or another person) made a disclosure about a Protected Matter pursuant to Whistleblower 

Where a person or company engages in breaches of these protections, significant civil and criminal penalties including fines may apply and persons who are adversely affected may obtain compensation orders from a Court in relation to any detriment caused.

Persons who have their contracts terminated in contravention of these protections may also have their contracts reinstated by a Court.



Persons may disclose Protected Matters by either of the following steps:

  1. Submit a written complaint or report and any relevant documentation on any Protected Matters to the person identified in Section 6 of this policy who is the Discloser’s relevant manager or the Company contact. The manager or contact will report the concerns to the Whistleblowing
  2. If a Discloser has a concern with Step 1 (for example the Discloser reasonably believes that the manager is involved in the Protected Matters or the Discloser does not feel comfortable reporting it to their manager for any other reason), then the Discloser may submit a report directly to the Whistleblowing

In all instances, the recipient of the disclosure of Protected Matters will report the disclosure to the Whistleblowing Officer. The Whistleblowing Officer will maintain a confidential register of disclosure, the outcome of investigations and any required remediation. This register is strictly confidential and information in it will not be disclosed to anyone outside of the Whistleblowing Officer without the express approval of the Discloser and the Whistleblowing Officer. The Whistleblowing Officer may provide high level, anonymised reports to the Compliance and Audit Committee or the Board.


The Company will refer Protected Matters to its Whistleblowing Officers for investigation to determine whether misconduct or some other improper state of affairs exists.

The Whistleblowing Officers will investigate the relevant matters in a manner compliant with the confidentiality obligations outlined in Section 8 of this policy.

The Whistleblowing Officers may alternatively:

  • appoint an appropriately qualified and impartial person or entity to investigate the relevant matters; or
  • refer Protected Matters directly to ASIC, APRA or the Australian Federal

Whilst every investigation process will differ according to the relevant circumstances, the Whistleblowing Officers will ordinarily ensure that appropriate enquiries are made to determine whether:

  1. the allegations are substantiated; and
  2. responsive action needs to be taken in order to address any established misconduct or other improper state of affairs.

All records and documents created from an investigation will be retained securely. Unauthorised release of information to someone not involved in the investigation without the consent of the Discloser, will be in breach of this Policy.



The Corporations Act 2001 provides specific protections for Disclosers relating to, identity protection and confidentiality (referred to above), protection from detrimental acts or omissions and protection from civil, criminal and administrative liability.

The Company intends to support Disclosers making disclosures about Protected Matters and to put in place procedures to promote fair treatment of Disclosers and protect them from detriment. This can be achieved by:


  1. Providing access to EAP counselling services to all These services may be accessed by contacting Acacia EAP on 1300 364 273.
  2. Investigating all complaints in accordance with the procedures outlined in this
  3. Implementing investigation processes which are procedurally fair to both Disclosers and respondents to
  4. In circumstances where a Discloser consents, having an appropriate senior manager or human resources officer monitor the Discloser’s treatment in the workplace for relevant periods to ensure no victimisation takes
  5. Communicating this policy to the Company employees and
  6. Taking appropriate disciplinary action against any employees or contractors that breach the victimisation or confidentiality provisions of the Whistleblower



This policy will be made available to all Company employees and officers by the following means:


  • The policy will be uploaded to Employment Hero, which all employees and officers can access via their personal portal and made available on the company’s external website.
  • On implementation, the policy will be communicated to all employees and officers by way of Toolbox Talk.
  • The policy will otherwise be disclosed to employees on commencement of



All employees and contractors of the Company are required to comply with this policy at all times as well as with Whistleblower Laws.

Non-compliance with this policy or Whistleblower Laws may result in disciplinary action up to and including termination of employment or termination of a contractor’s services.



This policy may be varied, amended, replaced or terminated from time to time and at any time at the absolute discretion of the Company.



This policy was drafted taking into account the:

  • Corporations Act 2001 (Cth)
  • Treasury Laws Amendment (Enhancing Whistleblower Protections) Act 2019 (Cth)
  • ASIC Guidance for whistleblowers (INFO 52)
  • Taxation Administration Act 1953 (Cth)

This policy applies to disclosure made to Hygain in relation to matters within Part 9.4AAA (protection for whistleblowers) under the Corporations Act 2001. Part IVD of the Taxation Administration Act 1953 also contains whistleblower protections. This policy covers the types of disclosers protected by these Acts.



ASIC whistleblower resources

ASIC has information regarding whistleblowing available from its website at:

In relation to rights and protections for whistleblowers, see Information Sheet 238 Whistleblower rights and protections:

For information for recipients of disclosures, see Obligations on company officers:

ATO whistleblower resources

The Australian Taxation Office (ATO) introduced new arrangements to protect whistleblowers. Information is available from:

Policy Review Date: 21/08/2020 Reviewed By KINGSTON Reid

(On behalf of Adamantem Capital)

Next Review Date: 21/08/2021